Total Delivery Time = Processing Time + Shipping Time
The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. Some order can take between 5-10 business days to process. Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
|Shipping Method||Region||Shipping Time
(Business Days Estimation)
|Flat Rate Shipping||United States, Canada||8 - 15|
|United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||10 - 20|
|Brazil, Russia, Italy, Argentina, Chile, Mexico||15 - 35|
|All Other Countries||10 - 25|
|Standard Shipping||Russia, Brazil||10 - 25|
|Latin America (excluding Brazil)||7 - 15|
|All Other Countries||5 - 8|
|Expedited Shipping (DHL/UPS)||Worldwide (excluding Russia and Brazil)||3 - 7|
• Certain items are prohibited by some shipping carriers.
E.g. batteries and e-liquids. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
• Approximate times for reference only.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
•Tax ID Requirement In The Check-out
Tax ID number is required if the customers from Argentina select Expedited Shipping during the check-out. Please be sure to fill in your Tax ID to avoid any clearance problems and or delivery failures.
Please refer the screenshot below
If can not get package based on the above estimates please contact us.
- Customer Service